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How can I enable or disable auto-renewal or cancel my/our subscription
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Alternative payment methods
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Does Awesome Screenshot (Diigo Inc.) have a VAT number?
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Due to Indian regulatory requirements, users from India cannot upgrade from Basic to Professional by paying the price difference.
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After I upgrade to the Workspace Premium plan, will I still be charged personally
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"The payment has not been processed immediately after I update my payment information"
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How to remove the saved card information in Chrome, Edge, Safari, Firefox, and other browsers on a computer
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What does 'paid with Stripe' or 'using Stripe' refer to
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After upgrading my membership, why can't I still use your product
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What to do if I receive the Payment Failed Notice
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I have paid, but I still cannot record, edit, or download my videos/recordings.
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What payment proof should I provide if I request a refund, want to identify my paid account, need customer support to cancel my paid membership, or wish to transfer my paid membership
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How to change/update/edit invoice information
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How long does a refund take
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How to resolve a payment dispute
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If I add new members during our Workspace Premium period, will the membership fee for each new member be prorated?
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Where can I find or download my invoice(s) or receipt(s)
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What's the difference: individual and team plan
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Can I get a refund if I cancel my subscription?
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How can I/we change/update my/our payment method or add a new payment method
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Where can I view my payment history?