For individual users:

To change/update your credit card number/information or debit card number/information, please follow the steps below.

1. Go to Settings after login.

2. Select Billing-> click Change Card or Change Credit Card. Enter the new information and update it.

To change the payment method from one Paypal account to another Paypal account, from Paypal to a card, or from a card to Paypal, you need to cancel the automatic renewal of your current subscription, wait for the current billing cycle to end, and then upgrade or subscribe again with a new payment method. 

To change a card associated with your Paypal account, you can update or choose one card which is linked to your Paypal.

Note:

• Based on our current policy, your recordings/videos and screenshots will not be removed from our site when your paid membership expires unless you choose to delete them. 
• Additionally, based on our current policy, we offer a grace period of a few days when your paid membership expires, during which you will still have access to our services as a paid member.

For Workspace users:

To change/update your credit card number/information or debit card number/information, please pick a workspace name from the left navigation bar, click "Billing & Plans" under the workspace name, and find Update Card under Payment Detail. Enter the new information and update it.