Manage Your Account
- What should I do if I can no longer access the email address associated with my account
- How to change my name or username on AwesomeScreenshot.com?
- How to sign in to Awesome Screenshot & Recorder
- How to change my account/login email address
- How to retrieve or change your password
- How to upload a profile photo
Billing & Payment
- How can I enable or disable auto-renewal or cancel my/our subscription
- Alternative payment methods
- Does Awesome Screenshot (Diigo Inc.) have a VAT number?
- Due to Indian regulatory requirements, users from India cannot upgrade from Basic to Professional by paying the price difference.
- After I upgrade to the Workspace Premium plan, will I still be charged personally
- "The payment has not been processed immediately after I update my payment information"