Manage Your Account
- Can you transfer my paid membership to another email address
- How to change my name or username on AwesomeScreenshot.com?
- How to sign in to Awesome Screenshot & Recorder
- How to change my account/registration email address
- How to retrieve or change your password
- How to upload a profile photo
Billing & Payment
- What does 'paid with Stripe' or 'using Stripe' refer to
- After upgrading my membership, why can't I still use your product
- What to do if I receive the Payment Failed Notice
- I have paid, but I still cannot record, edit, or download my videos/recordings.
- What payment proof should I provide if I request a refund, want to identify my paid account, need customer support to cancel my paid membership, or wish to transfer my paid membership
- How to change/update/edit invoice information