Skip to main content
Awesome Screenshot Help Center Help Center home page
Pricing Blog Contact Us
  1. Awesome Screenshot Help Center
  2. Troubleshooting
  3. Screenshot issues

Screenshot issues

  • "When I changed my background in my browser to white I could no longer see editing keys at the top of the screen"
  • How to Provide the Service Worker Console Information for the Awesome Screenshot Chrome Extension
  • How to provide the Console info of the page you attempted to capture
  • How to save and send an MHTML file for troubleshooting
  • How to fix the extra blank area on the right side of a full-page screenshot in Safari
  • How to capture a full page screenshot in Google Drive
  • If screenshots are not saved to the right folder, there may be an extension that conflicts with ours
  • How to fix a horizontal black line appearing in a full-page screenshot
  • The extensions that conflict with the Awesome Screenshot extension
  • To create a short URL (TinyURL), save the screenshot to our cloud to generate a full URL first.
  • If the screenshot capturing features aren't working in the Awesome Screenshot Firefox Extension
  • How to solve the issue of our browser extension shortcuts not working
  • I am always prompted with "Reload this page to apply your updated settings on this site".
  • What information should I provide if screenshot capturing option(s) can't work
  • Why are Full Page and Selected Area not available on some pages
  • What should I do if the screenshot or recording options/functions stop working?
  • How to hide the scrollbar in a screenshot on Mac
©setting up year-2023 Awesome Screenshot, Inc. All Rights Reserved.