Web
Screenshot issues
Recording/Video Issues
- Audio-video sync issue reasons and solutions
- What to do if drop-down menu values cannot be included in a recording
- What information should I provide if "Start Recording" cannot work if you use our browser extension?
- It keeps prompting me to log in/sign in, even though I am already logged in
- Please contact us if the notice shows "Upload Failed. Sorry, this recording failed to save due to an unexpected error."
- What to do if you see the notice of "Connecting to the server. If the recording doesn't start after some time..."