Web
Screenshot issues
- I am always prompted with "Reload this page to apply your updated settings on this site".
- "Add date and URL" canot work, how to solve the issue
- If screenshot capturing option(s) can't work
- Why can't I save screenshots as JPG
- Why are Full Page and Selected Area not available on some pages
- What should I do if the screenshot or recording options/functions stop working?
Recording/Video Issues
- When using the Awesome Screenshot Firefox Extension, I see the prompt of "The object cannot be found here."
- Keyword searches in My Items are now limited to the latest 500 recordings and the latest 500 screenshots
- The Mic shows up in the dropdown list, but my sound was not included in the recording
- Audio-video sync issue reasons and solutions
- What to do if drop-down menu values cannot be included in a recording
- What information should I provide if "Start Recording" cannot work if you use our Chrome extension?