Web
Screenshot issues
- "When I changed my background in my browser to white I could no longer see editing keys at the top of the screen"
- How to Provide the Service Worker Console Information for the Awesome Screenshot Chrome Extension
- How to provide the Console info of the page you attempted to capture
- How to save and send an MHTML file for troubleshooting
- How to fix the extra blank area on the right side of a full-page screenshot in Safari
- How to capture a full page screenshot in Google Drive
Recording/Video Issues
- If the Awesome Screenshot extension causes your browser to freeze every time you try to record
- How to provide the record.html Console information for the Awesome Screenshot Chrome extension
- "It just stays as Unconfirmed 998902.crdownload and I cannot open it."
- How to deal with the sound recording quality has been unclear and distorted while performing screen recordings
- The mic shows up in the dropdown list, but my sound is not included in the recording
- Do not select AS Recorder (Virtual) or other virtual audio sources as your microphone input and how to re-select a valid microphone device