"The short link is not generated, but the regular shareable link is working."
Our developer is working on solving this problem. You can choose one of the following temporary solutions:
Solution 1:
- Create an account at TinyURL.com.
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Go to https://tinyurl.com to shorten a link. Users with the Free plan can shorten 30 links for free each month.
You can also search for another URL shortening tool to use.
Solution 2:
Use our Edge extension or Firefox extension to capture and save screenshots to Local, and then upload the screenshots to our cloud. You can get TinyURLs using this method.