Video conferences use a lot of computer memory, and recording them makes it even more demanding on computer performance. This issue is related to computer performance.
A. If you experience this problem, please try the following solutions:
1. Before recording, close other resource-intensive programs, such as unused apps and web pages, to free up the computer's processing power.
2. Choose a lower resolution, such as 720p, before recording and choose the WebM recording format.
B. If the issue continues when using our Chrome extension, you may use the Awesome Screenshot Desktop App for Windows or the Awesome Screenshot Desktop App for Mac to record. You may also use our extension for other browsers, such as Edge.
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