1. If you recorded a video with the default Cloud mode, to download the recording/video, please follow the instructions below.
Click Download beside the recording/video after clicking the thumbnail of the recording/video. The default download format is the format in which you recorded the video. If you choose to download a video that was recorded in the WebM format as an MP4 file, it will be automatically converted from WebM to MP4 before downloading.
2. If you select to save the video to Local (your computer), to download a recording/video, please follow the instructions in the link below.
Note:
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For users with the Free or Basic plan, the download time for each recording is limited to 1 hour.
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If the recording/video has been edited, please download it in the MP4 format. Downloading in the WebM format will only provide the original, unedited version of the video.
Related instruction: