Recording/Video Issues
- Audio-video sync issue reasons and solutions
- What to do if drop-down menu values cannot be included in a recording
- What information should I provide if "Start Recording" cannot work if you use our browser extension?
- It keeps prompting me to log in/sign in, even though I am already logged in
- Please contact us if the notice shows "Upload Failed. Sorry, this recording failed to save due to an unexpected error."
- What to do if you see the notice of "Connecting to the server. If the recording doesn't start after some time..."
- What should I do when I see "The temporary storage capacity of your computer's local disk is nearly full."
- Why does the screen in the recorded video appear to "stop" in the middle of my recording process when I choose the recording mode of Desktop -> Window, even though I did not click "stop"
- The recording automatically stopped after x minutes, but I did not click the Stop button or set a Timed Recording.
- What should I do if the video downloading speed is very slow
- Why is the video I recorded blurry
- How to fix the problem of a mouse cursor continuously moving
- Why am I unable to record popup menus or "select options" using the recording mode of This Tab or Custom (This Tab)
- What to do if the uploading process or the downloading process is taking an unusually long time