Our developer team is attempting to fix this. Before it is fixed, please choose one of the following solutions to address this issue.
Please follow the steps below.
1. Please select to save the recording to Cloud before recording.
2. Download it to your computer after it is recorded.
3. Upload the downloaded video to Slack.
Install the AwesomeScreenshot Desktop App for Mac and the AwesomeScreenshot Safari extension by clicking on the following link.
Currently, a user can save recordings to Local/your computer only if the user does not sign into our deskto app for Mac.
Install the AwesomeScreenshot Desktop App for Windows by clicking on the following link.