We are always here to help!
You are highly suggested to find the solutions in Help Center. If you cannot find what you are looking for, you can still contact us via:
- Feedback button: Click the "..." in the upper right corner of the main interface and select "Send feedback"
- Email: care@awesomescreenshot.com
To help us assist you faster, please include:
- As much detail as possible about the issue you're facing or the question you want to ask. You are highly suggested to use a screen recording to show us the issue.
- The specification of your device.
- The version (Mac app, Chrome extension or other) of Awesome Screenshot & Recorder you are using.
- The troubleshooting steps you’ve tried so far.
Please keep in mind, the more detail you provide, the easier it will be for our support team to understand your problem and provide the solution right away!